Customer's Success Story | Cadeau Plus & Customily with Amazon Custom

October 27, 2026

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Cadeau Plus Amazon Store screenshot

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Cadeau Plus sells personalized gifts across the US, UK, and Europe. By automating the file side of Amazon Custom orders with Customily, the team handles peak-season volume without manual design work or fulfillment delays.

About Cadeau Plus

Cadeau Plus started with one idea: gifts that carry personal meaning. From day one, the brand built its catalog around personalized, high-quality print-on-demand products. That was a deliberate way to stand out, and it lets Cadeau Plus offer one-of-a-kind items for holidays and special occasions.

“We started with personalized products from day one to set our business apart and establish a unique edge” says Ms. Huyen. The brand has since grown into major markets including the US, the UK, and Europe.

What Cadeau Plus Sells

Browse the Cadeau Plus store on Amazon and the personalization is the point. The catalog covers t-shirts, mugs, canvas prints, and cushions, with illustrated characters that customers can make their own: names, family members, even pets. A mug reads “This cat mom belongs to” above three cartoon cats, a canvas shows a grandmother with her granddaughters inside a heart, and a cushion features a dad surrounded by his kids. Many designs carry French text and humor.

The store is organized around the way people actually shop for gifts. Shoppers can browse by recipient (mom, dad, grandma, grandpa, dog lovers, cat lovers, couples, best friends) or by occasion, with a section of recommendations that includes retirement gifts, sisters, and teachers. It’s easy to see why the team says these products create “a meaningful emotional connection between the giver and the receiver.”

Why Cadeau Plus Expanded to Amazon

Amazon was the next step for reaching more customers. The team points to three things:

  • Global reach: access to buyers across North America and Europe.
  • High buyer intent: shoppers on Amazon arrive ready to purchase.
  • Peak-season traffic: strong organic visibility during the holidays.

Selling on Amazon also helped Cadeau Plus build brand trust and offer fast, reliable fulfillment.

Cadeau Plus Amazon Listing screenshot

The Challenge: Basic Tools and Manual Work

Before Customily, Cadeau Plus used other personalization apps. They worked, but they were limited. “The apps were quite basic and inflexible, which forced us to do a lot of manual work” Ms. Huyen explains.

For a business built on personalization, manual work means someone setting up designs and handling each order by hand. That is fine at low volume. It becomes a serious bottleneck when order volume surges, which is exactly what happens on Amazon during peak season.

Why Cadeau Plus Chose Customily

Cadeau Plus needed a personalization tool that was powerful, stable, and able to fit into the existing workflow. Two things made Customily the choice:

  1. Templates that work with Amazon Custom. Customily templates integrate smoothly with Amazon Custom listings.
  2. A fully automated, two-way API. Order details go from Amazon to Customily, and print-ready production files come back into Cadeau Plus’s system.

“It completely eliminates manual handling, accelerates fulfillment launches, and minimizes production errors” says Ms. Huyen.

The Results

Peak season without the panic. Customily automatically renders production files from Amazon orders. ‍

“Customily has completely transformed how we run Amazon Custom listings” Ms. Huyen says. “The automated rendering of production files from Amazon orders allows us to handle high order volumes effortlessly during peak seasons without fulfillment delays.”

Hundreds of hours saved. Cadeau Plus keeps its exact figures confidential, but the impact is clear. Customily removed the manual design and order setup work, saving the team hundreds of hours. That time now goes into driving sales, with confidence that the workflow can scale with any surge in orders.

Fewer production errors. With order data flowing straight into print-ready files, there are fewer manual steps where mistakes can creep in.

What’s Behind Cadeau Plus’s Success

Ms. Huyen credits a combination of three things: “meticulous market research, a dedication to product quality, and a continuous drive to optimize our workflows and elevate our standards.” Pair that mindset with automation tools like Customily, she adds, and the team can efficiently deliver unique products across global marketplaces.

Looking Ahead

Ms. Huyen expects the next few years to bring tougher competition on global e-commerce platforms, rising logistics costs, and fast-shifting consumer trends. Her view: “We see these as opportunities to innovate further.”

Advice for New Sellers

“Focus heavily on product quality, understand your target audience deeply, and don’t hesitate to invest in the right software tools early on. Automation and efficient workflows are key to scaling sustainably.”

Cadeau Plus Amazon listing screenshot

Cadeau Plus Isn’t the Only Seller Seeing Results

Cadeau Plus’s experience reflects a wider pattern. Here is what Customily’s production data shows for Amazon from May through October, 2026.

Four months live on Amazon
  • 33.9k personalized orders placed by Amazon shoppers. Print-ready files were generated automatically for each one.
  • 8.3k Amazon listings connected to Customily templates, covering 11.7k ASIN variants.
  • 63 Amazon seller accounts connected to Customily.
Sellers are running real volume

Two sellers (anonymized) show what this looks like in practice:

  • Seller A has processed 17k orders since May 2026 across two Amazon stores. They peaked at 6,000 orders in June and now run at about 3,500 a month.
  • Seller B has processed 12k orders since May and grew every month, from 700 orders in May to 4,500 in August.

Order volume on Amazon moves with seasons and promotions, as Seller A’s curve shows. The workflow stays the same when it does. Whether a seller handles 700 orders or 6,000, Customily generates the production files the same way, with no one setting up designs by hand.

One integration, two ways to personalize

Sellers can use Customily on Amazon in two ways:

  • Pre-purchase: the buyer personalizes on the listing with Amazon Custom, and Customily turns each order into print-ready files automatically.
  • Post-purchase: after checkout, Customily sends the buyer a personalization link, then generates the print-ready files.

Pre-purchase made up the larger share of personalized items every month, from 78% in May and 83% in July to 61% so far in October. Post-purchase has grown, reaching 46% in September and 39% in the first week of October. Sellers are mixing both models, and both run through the same integration.

Watch our Youtube video to learn more about how Customily x Amazon works!

Ready to Automate Your Amazon Custom Listings?

Cadeau Plus started with a simple promise: gifts that mean something to the person who receives them. Amazon gave that promise a global audience, and Customily made it possible to deliver at scale. The same pattern shows up across dozens of connected sellers. Personalized listings on Amazon are selling, and the sellers who automate production are the ones who can say yes to every order.

If you already sell personalized products, the manual work between “order placed” and “file ready to print” is the first thing to take off your plate. Start your free trial and connect your first Amazon Custom listing, or talk to our team to see what the workflow would look like for your catalog 🚀

Frequently Asked Questions

How does Customily work with Amazon Custom?
Customily templates connect to your Amazon Custom listings. When an order comes in, the order details go to Customily, which generates print-ready production files and sends them back to your system automatically.

What’s the difference between pre-purchase and post-purchase personalization?
With pre-purchase, buyers personalize the product on the listing before they pay. With post-purchase, buyers check out first and then receive a Customily link to add their personalization. In both cases, Customily generates the print-ready files.

Do I have to create each design by hand?
No. Customily generates the production file from each order’s personalization data, which removes the manual design and order setup work.

Can it handle peak-season order volume?
Sellers on Customily have processed thousands of orders per month. One seller reached 6,000 orders in a single month, and another grew from 700 to 4,500 monthly orders in three months.

How many Amazon sellers use Customily?
As of October, 2026, 63 Amazon seller accounts are connected, with 8.3k listings linked to Customily templates.

Can I try Customily before committing?
Yes. You can start with a free trial and connect your first Amazon Custom listing to see the workflow for yourself.

Start selling personalized products on Amazon!
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Cecilia Ravela

​Cecilia Ravela is Customily's Chief Storytelling Officer, harmonizing her passion for music and magic into captivating narratives. A devoted Swiftie and Potterhead, she crafts content that enchants audiences. Beyond the office, Cecilia's wanderlust leads her to new cultures, fueling her creative inspiration.

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Logo of Johnnie Walker, a top customer using our product personalizer for custom gifts.Logo of HBO, a top customer using our product personalizer for custom merchandise.Logo of Kipling, a top customer using our product personalizer for custom bags.Logo of Mattel, a top customer using our product personalizer for custom merch.Logo of Stanley, a top customer using our product personalizer for custom drinkware.Logo of Heinz, a top customer using our product personalizer for custom packaging.Logo of Mont Blanc, a top customer using our product personalizer for custom pens.Logo of PaperSource, a top customer using our product personalizer for custom stationery.
Logo of Johnnie Walker, a top customer using our product personalizer for custom gifts.Logo of HBO, a top customer using our product personalizer for custom merchandise.Logo of Kipling, a top customer using our product personalizer for custom bags.Logo of Mattel, a top customer using our product personalizer for custom merch.Logo of Stanley, a top customer using our product personalizer for custom drinkware.Logo of Heinz, a top customer using our product personalizer for custom packaging.Logo of Mont Blanc, a top customer using our product personalizer for custom pens.Logo of PaperSource, a top customer using our product personalizer for custom stationery.